Shipping Policy

At Chris & Alli, each item is created specifically for you once your order is placed. This allows us to produce intentionally and reduce unnecessary waste.

Processing Time

Orders are typically processed within 2–5 business days before shipping.

During high-demand periods, processing times may be slightly longer.

Shipping Time

Once shipped, delivery times will vary depending on your location:

United States & Canada: 3–10 business days
International: 7–21 business days

Please note that these are estimated delivery times and may vary due to carrier delays or customs processing.

Shipping Costs

Shipping rates are calculated at checkout based on your location and selected shipping method.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information.

Delays

While we do our best to ensure timely delivery, delays can occasionally occur due to factors outside of our control, including:

Carrier delays
Customs processing (for international orders)
High seasonal demand

Incorrect Address

Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses.

Lost or Stolen Packages

If your package is marked as delivered but you have not received it, please check with your local carrier.

If you still need assistance, contact us and we’ll do our best to help.

Questions

If you have any questions about your order, feel free to reach out through our contact page.